You are here: Home » Family » That lousy mouse and coffee continued

That lousy mouse and coffee continued

valmg | Tue 10-02-07

I have a Compaq Presario computer that was given to me about two years ago. Tonight as I was in the middle of writing the mouse died. I was actually in the middle of copying and pasting, to be specific. Fortunately I had picked up a trackball a while back and had never installed it. When it got here I didn’t have the chance. Then my youngest son took and hid the Turbo Mouse’s ball from the imac and we thought we were going to have to put the new trackball on there. But we found that, thankfully. So the new trackball sat in its box until tonight. After the mouse died, I turned off the computer and installed the new one. Then I turned the computer back on and made sure the mouse was configured the way I like it. That left me with the task of rewriting everything I’d been ready to paste. Fortunately that’s done and I am now heading for the kitchen for some mashed potatoes.

On another note, this is the email I sent to CA Coffee yesterday.

Monday 10/01/07
Dear Mr. Patrick Bock,
I received a voicemail from you on 08/30/07 timestamped 10:37am est.
Your voicemail said you weren’t aware of my attempts at communication, yet I had attached them to my email. They are all below this email.
Your voicemail indicated you had received my letter, didn’t know why communication stopped and that you were resending me the missing order.
Now when I heard your voicemail I thought that was the professional appropriate way to handle the situation.
I know it takes some time to make the coffee and more time to ship it so I figured it’d take up to two weeks until I received it.
It has been one month now since you left your message and I have received no coffee and no refund.
I cannot speak for what happened to the first order, as your voicemail stated UPS said they had left it outside on the porch.
Look in your records and you will see I have ordered numerous times. I’m not a new customer trying to rip you off.
I have been home now since August recovering from major surgery and nothing has been delivered from your company by any carrier.
It has been three months since I originally placed my order.
Please advise the status of the replacement (including tracking number) immediately
or I will be contacting my bank about getting my money back and beginning my free advertising campaign.
I have also left a message for you regarding this situation on the machine at 877-543-1110.
Sincerely,
Valerie